If, i’d read through all the reviews, i could have saved myself several hours of grief. Currently, eero won’t work fully as a router with most uk broadband suppliers using vsdl, like bt. I currently have a bt smart hub, which is a combined modem/router. I read that the eero ideally needs to connect to the wan via just a modem to avoid double nat issues and the bt smart/home hubs can’t be run in modem only/bridge mode, so i also purchased a tp link w9970 which can be. However, it turns out this doesn’t help as although the tp link connects okay in bridge mode, it won’t establish an internet connection, because it expects the router i. The eero to provide the pppoe authentication, and the eero unlike most routers can’t (yet) do this. Consequently, it’s necessary to switch the router function back on in the tp link (so could have just kept the bt hub), disable wifi in the modem/router and use the eero as a glorified wireless access point. Amazon, should change their description to make this short coming obvious and erro should update their quick start guide in their app so it better reflects the situation in the uk.
Watched the hype after these released and really couldn’t justify the price. Our wifi is intermittent in the bedroom but its not a huge deal. However, picked these up in the black friday sales and having just installed them, wow. Was worried about the install after some mentioned it was troublesome but after plugging it into the old router (which is used as a modem) and switching off the wifi. We had everything ready to go within 10 minutes. All of our streaming across the network is so much smoother. We have alot of smart home items for our alexa setup and due to the number of devices, i believe it was causing issues. The eero completely solved that. We get consistently high speed all the time now and every part of the house has full signal.
*** updated review ***purchased this product for two reasons:1, improved wifi around the house. 2, easy to set up and control for an app on your phone. Got the device and have spent several hours trying to get it to work. It always fails to connect to the internet. Emailed eero for support and they replied with steps i had already clearly stated i had already done. I have worked in it support in the past. Very sad as i have wanted his device for a long time and was so happy the it had finally got an official uk release. After several emails to eero and getting through to the much more helpful 2nd line support it turned out that my internet provider (plus net) and the bt openreach modem (likely to be in 50% + of uk homes) did not work with the eero unless i used the existing router and used double nat. Basically the old router gets the ip address and then i switch off it’s wifi and pass the signal over to the eero. So to use the eero i need to plug in the modem to old router and then onto the eero.
I’m so so so happy with this. We live in a london terraced house with 3 floors so wifi was weak at the top. I have a box of old range extenders and have tried powerlines etc which is fine, but the eero is so nicely integrated. Mesh wifis are more expensive but worth it. Was straight forward to set up. , just follow the app instructions. I did not have to change the router to modem mode. Immediately switched over all my household devises (20 and counting). 110mbps service with virgin (variable actual speed as with any provider), and getting up to 80mbps on the top floor now.
I had a virgin hub 3 before getting this. 380mbit download speed with lan but only 100-200mbit on wifi (when next to the router). I also had very weak signal in the far corners of my house (4 bed – thick walls) – so devices were dropping – and this is the issue i wanted to fix. I plugged in 1 eero and instantly all my issues went away. I’m getting 300-370mbit in most of the house now – and a minimum of 100mbit in the corners. I tried using the extra two eeros – and (annoyingly) the internet speed dropped on several devices – although in the far corners it probably went up a little. I have decided to just use 1 to replace my virgin hub 3 (which you still need – but set to modem mode). The app itself is brilliant as well – and incredibly simple to set up.
Features and Spesification
- Fast stand-alone router: the eero mesh Wi-Fi router connects to your existing modem to bring up to 140 sq.m of fast, reliable Wi-Fi to your home.
- Maximum flexibility: add to your coverage any time with eero’s straightforward, cross-compatible hardware.
- Works with your internet service provider: eero connects with your modem to bring your existing internet connection to every corner of your home.
- Set up in minutes: the eero app walks you through setup and allows you to manage and control your network from anywhere.
- Entertainment-grade Wi-Fi: get the most from your Wi-Fi by streaming, gaming and working from anywhere in your home.
- Gets better over time: automatic updates keep your network safe and secure.
- TrueMesh technology: eero intelligently routes traffic to avoid congestion, buffering and loss of connection.
